CX Analytics & Journey Insights Specialist

SupportFinity™ is looking for a detail-oriented Customer Experience Analyst based in Dubai. The ideal candidate will collaborate with stakeholders to analyze customer insights and develop strategies to enhance satisfaction.

The role entails defining business requirements, leading research methodologies, and presenting findings to management. A Bachelor's degree in Computer Science or a similar field is required, along with strong skills in data analysis and tools like Power BI and Excel.