CX Account Manager Spanish Market

Hello!
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At Factorial we're looking for a new Account Manager for the Spanish Market to help us support and scale our CX team to the next level. As part of the team in charge of account growth and retention, you'll be in charge of detecting upselling and cross-selling opportunities, closing upselling and cross-selling deals, and focus on retention and client satisfaction.
Ready to be part of the challenge?
About the team
Our Customer Experience team is the voice that guides our users every step of the way, making sure they always get the most out of Factorial. If you’re passionate about people and love turning a challenge into a great experience, you’ll fit right in.
What you'll do
- Build strong client relationships and understand their requirements through regular video calls to create engagement and provide them with produ...