Customs Operations Team Lead

Join Farrow’s team in Windsor, Ontario, as a Customs Team Lead, where you will supervise and enhance customs processes while prioritizing client service. Bring your customs expertise to the forefront in this vital role.
In this position, you will focus on overseeing the workflow of your team to ensure prompt release of freight. It requires proactive engagement with clients and internal teams to maintain optimal service and compliance. With a minimum of five years in customs brokerage, you will play a key role in quality assurance and database management for trade activities.
Key Responsibilities:
• Supervise and assess workflow of customs team
• Ensure transaction accuracy through quality control
• Communicate with clients regarding their shipments
• Maintain and audit databases for compliance
• Assist in performance appraisals and coordinate schedules
Requirements:
• High school diploma or equivalent
• Minimum 5 years in Customs Brokerage
• Some superv...