Customs Operations Specialist

Customs Operations Specialist

Based in Pasig City, the role performs end‑to‑end customs declarations with first‑time‑right accuracy, on‑time submission, and compliance with local regulations. The position ensures clear status visibility, correct invoice‑basis preparation, and effective communication with customers and internal stakeholders.

Key Responsibilities

• Receive and validate order requests (online/manual); guide customers on mandatory documents, timelines, and chase missing data.
• Set up orders in customs tools (e.g., Applite) and verify Power of Attorney, commercial agreement, service scope, cash/credit terms, cut‑offs, and late‑filing fee applicability.
• Conduct risk assessment on commodity addressability, country/location acceptance, Denied Party List screening, and direct/indirect representation.
• Accept or reject bookings, assign execution to internal teams or third‑party agents, and file declarations.
• Man...