Customer Verification Analyst (Tenant Screening)

Customer Verification Analyst (Tenant Screening)

Job Description

Application Review & Decision-Making

• Assess incoming rental applications through a third-party screening system to determine applicant eligibility.
• Ensure all submitted documents meet the required standards, following company guidelines and legal regulations.
• Approve qualified applicants and issue formal denial notices to those who do not meet leasing criteria.
• Handle 30 to 50 application reviews daily in a fast-paced environment.

Verification & Compliance

• Conduct credit evaluations, ensuring applicants meet the minimum credit score requirement.
• Confirm income details through pay stubs, bank statements, or employer verification, ensuring applicants meet the financial criteria.
• Analyze applicants' debt-to-income ratios to assess their financial capacity to afford rent.
• Perform background che...