Customer technical support specialist

Confidential

glattbrugg, zurich, Switzerland Full-time June 19, 2026

Found Description

Main Duties:

monitoring company’s service operation;

conducting initial diagnostics of failures and taking steps towards reestablishing operation;

interacting with service providers;

consulting customers on questions concerning company’s business by means of forum, chat, phone, Skype, and email;

consulting customers and company’s employees on technical issues of software operation;

complaint management;

progress reports

Requirements:

20-35 years old;

degree or incomplete degree in IT;

advanced PC user;

experience of work with Unix systems, command line skills;

accountability, responsibility, punctuality;

clear articulation, literate Russian language;

result-oriented;

teamwork skills.

Conditions :

work schedule is 5 days on, 2 days off from 9 a.m. to 6 p.m.;

office is l...

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