Found Description
In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.
About The Role
As a Support Team Lead at Otter, you will empower and inspire a team of support agents to deliver exceptional customer experiences. You’ll play a key role in shaping how the team operates by leading people development, optimizing schedules and queues, and fostering a high-performance, customer-obsessed culture. You will work closely with other Team Leads and the US&C People Ops Manager to ens...