Customer Support Team Lead — Coaching, Escalations & KPIs

Ubiquity in Cagayan de Oro is seeking a Team Leader responsible for overseeing daily operations of customer programs. This role includes coaching the team, providing support, and ensuring that performance goals are met.

Successful candidates should have a strong background in customer support, excellent coaching skills, and experience managing teams. The position offers opportunities for professional development and a key role in driving team success.