Customer Support Supervisor Role in Eastern Canada

Join Toromont Cat as a Customer Support Supervisor, overseeing operations and enhancing customer engagement. Experience a flexible work schedule within a reputable organization.
You will play a crucial role in leading your on-site team to meet business goals while implementing best practices in safety. Interacting directly with customers to resolve issues, you will also produce important performance reports and engage in planning initiatives for continuous improvement. Your leadership will foster team growth in a supportive work environment.
Key Responsibilities:
• Implement health and safety initiatives on-site
• Lead and inspire technicians to reach service goals
• Manage customer inquiries effectively to boost loyalty
• Create monthly fleet maintenance and performance reports
• Engage in strategic decisions for optimal resource use
Requirements:
• Must have post-secondary education
• 3-5 years of supervisory experience required
• Ability to lead dive...