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Customer Support Supervisor

Enphase Energy

Bengaluru, Karnataka, India Full-time June 26, 2026

Found Description

Job Description- Lead and mentor team members to deliver results consistently- Own Key Performance Indicators for your team, manage processes to achieve goals and motivate and train your team.- Manage multi-layer squad and their performance through on-the-job coaching and mentoring.- Plan workforce management for optimal coverage, considering unknown operational challenges or sudden changes in staffing or coverage needs.- Create a fun-engaging-inspiring working environment that encourages personal responsibility, mutual support, trust, and respectProject Management- Strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to improve center efficiency and staff performance proactively.- Analyze support metrics and processes while developing more effective techniques and strategies as needed.- Create specific project plans with clear deliverables while managing deadlines and responsibly managing resources and risk.- Investigate...

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