Customer Support Specialist - Part Time PM

Intugo, in partnership with a foreign company specializing in automotive e-commerce platforms, is hiring an Automotive Customer Service Representative (CSR). The role focuses on supporting consumers and dealer-clients through phone and email, managing customer data in CRM systems, and coordinating appointments.

Key Responsibilities

• Handle inbound/outbound communication with consumers and dealer-clients
• Update and maintain accurate customer information in CRM systems
• Assist with client inquiries and provide solutions
• Verify customer applications and sensitive information
• Schedule appointments to maximize dealer sales opportunities
• Exercise judgment in consumer finance-related scenarios

Must‑Have Requirements

• Minimum 1 year of call center or customer service experience
• Conversational English (able to communicate with clients)
• Strong communication and active ...