Found Description
POSITION: Retail Customer Support Associate
ABOUT THE ROLE Join Teleperformance, a global leader in customer experience management, and represent a premium consumer electronics and technology brand. The role involves interacting with customers, resolving queries, providing product and service support, and delivering a world-class customer experience.
KEY RESPONSIBILITIES:
- Handle customer interactions through designated support channels.
- Resolve customer concerns efficiently while maintaining service quality standards.
- Deliver exceptional customer experience and brand representation.
- Meet productivity, quality, and performance metrics.
- Maintain accurate records of customer interactions.
COMPENSATION & REWARDS
- Annual CTC: 4.2 LPA • Monthly CTC: 35,000
- Approximate Monthly In-Hand: 32,000
- Additional incentives over and above salary.
WORK S...