Found Description
Designation - Technical support specialist
Location - Jaipur
Shifts - Rotational shifts (Night shift )
Key Responsibilities:
Customer support
– Handle inbound calls, emails, and chat queries from customers.
Technical troubleshooting
– Diagnose and resolve hardware, software, and network-related issues.
Documentation
– Record customer interactions and update CRM systems accurately.
Service quality
– Ensure timely resolution and maintain high customer satisfaction scores.
Collaboration
– Work with internal teams to escalate and resolve complex issues.
Continuous improvement
– Contribute to process improvements and knowledge base updates.
Immediate joiners preferred and ready to relocate
Drop in your resume to the below mail
Contact me
#8050980644
Location - Jaipur
Shifts - Rotational shifts (Night shift )
Key Responsibilities:
Customer support
– Handle inbound calls, emails, and chat queries from customers.
Technical troubleshooting
– Diagnose and resolve hardware, software, and network-related issues.
Documentation
– Record customer interactions and update CRM systems accurately.
Service quality
– Ensure timely resolution and maintain high customer satisfaction scores.
Collaboration
– Work with internal teams to escalate and resolve complex issues.
Continuous improvement
– Contribute to process improvements and knowledge base updates.
Immediate joiners preferred and ready to relocate
Drop in your resume to the below mail
Contact me
#8050980644