Found Description
**Pay**: MX$17,****** - MX$23,****** per monthJob description:**Job Title**: Customer Support Specialist**Salary**:$*********** MXN (Base)**How to Apply**:**About the Role**Roomvu is hiring a **Customer Support Specialist (Client Success)** to support our growing SaaS customer base.This role is focused on **helping clients succeed with our platform** by answering questions, resolving technical issues, and guiding users to get the most value from Roomvu.This is **not a billing or cancellation role**.
You'll work closely with customers on **product usage, troubleshooting, and best practices** in a fast-paced SaaS environment.This role is ideal for someone with a **technical mindset**, strong communication skills, and a passion for customer success.
**What You'll Do**- Support customers via **tickets, chat, and video calls**:- Troubleshoot product, account, and technical issues- Guide users through platform features, workflows, and best practices- Help customers adopt and use R...