Customer Support Specialist - Mexico City

**About Upfluence**
Upfluence helps its customers tell their stories with powerful tools dedicated to the creator economy and social commerce.
Upfluence allows brands and agencies to collaborate with millions of social media creators and execute comprehensive influencer marketing campaigns.
Since its launch in October ****, Upfluence has yielded a monthly double-digit growth rate, and we are therefore seeking further expansion for our team and offices.
Our rapidly growing global team is currently distributed between our offices in NYC, Los Angeles, Mexico City, Lyon, and Paris.
Upfluence is looking for a solution-focused thinker who puts the customer first and goes the extra mile to meet their needs.
You are the advocate for the customer, and your main focus is to make them feel heard and have their concerns attended to.
**Responsibilities**:
- Ensuring a positive customer experience and finding solutions for any issues encountered.
- Building a u...