Customer Support Specialist (Mérida)

Customer Support SpecialistJoin the Daytrip team as a Customer Support Specialist and build on your professional skills while helping us become a globally recognized travel brand.
Our young team of customer-focused, travel and tech enthusiasts is on a mission to create a new approach to traveling, and become a household name for travel needs by creating unforgettable memories for travelers across the globe.What the job entailsActively handling last-minute bookings and communicating with partner drivers.Reviewing booking details, processing changes, and resolving complaints.Working a versatile rotating schedule on a 24-hour cycle with teams in Merida, Mexico, and Prague, Czech Republic.What we are seekingFull English proficiency (C1-C2).
Fluent Italian speakers are a big plus.Optimistic individuals who want to grow professionally, with a built-in can-do attitude.People who thrive in a fast-paced environment, with a high level of attention to detail.Effective communication wit...