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Customer Support Specialist III (Shopify Admin Experience)

Crescendo

manila, metro manila, Philippines Full-time July 24, 2026

Found Description

Role Details

Location: Metro Manila, Philippines

Work Arrangement: Hybrid

Contract Duration: Full Time

Training Schedule: Open to shifting schedules (subject to business requirements)

Work Schedule: Open to shifting schedules (subject to business requirements)

Expected Start Date: ASAP

The Role

The Operations Support Specialist will serve as the primary engine for our digital storefront’s operational integrity. Your goal is to ensure seamless backend execution that translates into a flawless frontend customer experience, identifying system optimizations before they become bottlenecks.

What You’ll Do

  • Catalog & Product Maintenance
    • Own the end‑to‑end product lifecycle within Shopify, including new product uploads, description updates, and image assets
    • Manage complex catalog structures, ensuring accurate tagging, collection assignments, and SEO-friendly metadata
    • Perform regular c...

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