Customer Support Specialist Ii- Intermodal- Ciudad De México

**Schedule**:On site.
** 5 vacancies avaliable (1st shif, 2nd shift and 3rd shift)****Job type: On site****Títle: Customer Support Specialist ll****Location: Ciudad de Mexico****Req #: ******The Customer Support Specialist II is responsible for supporting the end-to-end execution of freight shipments, ensuring on-time performance, accurate system updates, and exceptional customer service.This role plays a critical part in day-to-day operations by maintaining strong communication with customers, carriers, and internal stakeholders, as well as resolving service issues and supporting continuous improvement initiatives.Region of impact: North America.
**Basic Qualifications**- Manage daily activities related to booking, dispatch, tracking, and delivery confirmation for both import and export shipments.
- Ensure all shipment details and references are entered accurately and on time in the Uber Freight systems.
- Coordinate customs documentation, transfers for cross-border...