Found Description
Join Staples as a Bilingual Customer Support Specialist, supporting ServiceOntario services at retail locations. Provide critical assistance for various government transactions.
As a Bilingual Customer Support Specialist, you will work directly with ServiceOntario processes within Staples Canada stores. Your role will emphasize service delivery, assisting customers with their needs while fostering a welcoming environment. You will demonstrate your problem-solving skills and attention to detail as you handle inquiries and facilitate customer interactions.
Key Responsibilities:
• Provide consistent service to all customers
• Explain service details and eligibility with clarity
• Refer customers to other departments as necessary
• Ensure lobby readiness and customer satisfaction
• Participate in required training and team meetings
Requirements:
• 1-2 years of relevant customer service experience
• Fluent in both English and French
• Strong planning and org...
As a Bilingual Customer Support Specialist, you will work directly with ServiceOntario processes within Staples Canada stores. Your role will emphasize service delivery, assisting customers with their needs while fostering a welcoming environment. You will demonstrate your problem-solving skills and attention to detail as you handle inquiries and facilitate customer interactions.
Key Responsibilities:
• Provide consistent service to all customers
• Explain service details and eligibility with clarity
• Refer customers to other departments as necessary
• Ensure lobby readiness and customer satisfaction
• Participate in required training and team meetings
Requirements:
• 1-2 years of relevant customer service experience
• Fluent in both English and French
• Strong planning and org...
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