Found Description
Kickstart your tech career as a Customer Support Specialist with Clio in Burnaby, Canada. Engage with legal experts to deliver exceptional customer experiences utilizing high-end AI technology.
Clio is seeking dedicated individuals for its Customer Support Team in Burnaby. This position focuses on aiding legal clients, resolving technical inquiries, and educating them on maximizing Clio's features. You'll enhance client interactions while becoming a product expert in a dynamic work environment.
Key Responsibilities:
• Manage inbound support requests through multiple channels
• Diagnose and resolve product issues with agility
• Advise clients on efficient use of Clio
• Connect clients to additional suitable products
• Collect and analyze customer feedback for improvements
Requirements:
• Bachelor’s degree or relevant diploma in progress or recent graduate
• Strong communication and analytical skills
• Curiosity about law, technology, and AI applications<...
Clio is seeking dedicated individuals for its Customer Support Team in Burnaby. This position focuses on aiding legal clients, resolving technical inquiries, and educating them on maximizing Clio's features. You'll enhance client interactions while becoming a product expert in a dynamic work environment.
Key Responsibilities:
• Manage inbound support requests through multiple channels
• Diagnose and resolve product issues with agility
• Advise clients on efficient use of Clio
• Connect clients to additional suitable products
• Collect and analyze customer feedback for improvements
Requirements:
• Bachelor’s degree or relevant diploma in progress or recent graduate
• Strong communication and analytical skills
• Curiosity about law, technology, and AI applications<...