Customer Support Specialist (Ai Saas Platform)

We're looking for a Customer Support Specialist who can deliver fast, thoughtful, and technically informed support for users of a growing AI voice automation platform.You'll handle inbound questions, troubleshoot issues, guide developers and non-technical users, and help shape a smooth end-to-end customer experience.If you enjoy solving problems, communicating clearly, and working inside a product-focused, fast-moving AI environment, this role will fit you well.Why You'll Want to Join Paid in USD (bi-monthly: 15th and 30th) Paid Time Off in accordance with company policy Observance of Holidays per company guidelines 100% remote setup so you can work wherever you feel most productive Work inside a forward-thinking AI startup backed by top investors Opportunity to support a platform at the forefront of voice automation and AI workflows What You'll Work On Customer Support Across Channels Manage and respond to inbound support requests through email and internal tools Provide clear, emp...