Customer Support Specialist-2

## Customer Support Specialist-2Applylocations: Cebu, Philippinestime type: Full timeposted on: Posted Yesterdayjob requisition id: R591# **Job Description****Product: MC PROFESSIONAL****Here’s how you will make a significant impact:*** Build and maintain respectful and collaborative relationships with clients through responsiveness, expertise and awesome customer service* Learn the inner workings of a member-management SaaS platform* Troubleshoot and resolve client reported issues* Train clients on how to best use a highly configurable platform* Provide reporting to clients on the status of support cases* Work with the Product Development team to address bugs and advance the product**What You Bring**We are looking for the best of the best product support professionals who have demonstrated success in customer service and technical support and possess the skills to excel in our dynamic environment.* Relevant work experience preferred* Strong technical skills with the following:...