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Customer Support Representative

SINGAPORE CAE FLIGHT TRAINING PTE. LTD.

singapore, singapore, Singapore Full-time June 23, 2026

Found Description

Job Description
  • To welcome clients in a friendly, highly respectful manner and to be the main point of contact for clients during their training.
  • Assist with client check-in processes to ensure collection of appropriate paperwork and issuing of class schedules. Security - Check Clients and Visitors ID's and issue passes.
  • Co‑ordinate and book for clients all hotel reservations and other logistics.
  • Ensure that all training is entered to GEMINI in a timely manner to maintain schedule integrity.
  • Publish instructor schedules.
  • Notify instructors and crews of their planned simulator sessions /classes /practical drill and all other relevant duties assigned in a timely manner including any last‑minute changes.
  • Working closely with the other departments (Training, Sales and Scheduling) to assist clients with any issues/ concerns.
  • Issue Visa letters and Pre‑training package information/confirmation letters to b...

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