Customer Support Representative (Pw)

**About Us**:
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
**Position Overview**:
In the role of a Customer Service Representative, you will address a variety of customer inquiries in a personalized, friendly, and informative manner, ensuring an exceptional customer experience.
**Primary Responsibilities**:
- Become an expert on the product, knowing all the specifics of its functioning.
- Responding to customer needs.
- Ensuring customer requests are handled in an appropriate and timely manner.
- Provide cutting-edge service in a friendly, confident and knowledgeable manner.
- Fully dedicated to a 40 hour work week with shifting schedules...