Customer Support Representative - Outbound

If you are passionate about delivering exceptional customer service and building positive customer relationships, we invite you to join our dynamic Customer Support team. In this role, you will provide professional assistance through multiple communication channels while engaging with customers, qualifying leads, and supporting business growth through excellent service.





Key Responsibilities:

Handle inbound and outbound customer interactions via phone, email, and chat in English.

Conduct outbound calls to prospective clients and represent the company's products and services professionally.

Address customer inquiries, resolve concerns, provide accurate product or service information, and ensure timely follow-up.

Engage customers by following approved scripts while effectively handling objections and adapting to conversations.

Qualify leads and schedule appointments or meetings with potential clients based on business requirements....