Found Description
Hi Talent Ready!
We're currently hiring for Japanese-Speaking Customer Support Representative that are willing to be placed in Kuala Lumpur, Malaysia. The following details below:
Requirements
- Native-level Japanese proficiency, able to confidently support users on complex, written interactions related to financial and crypto products (reading & typing mandatory).
- Strong command of English, written and spoken.
- Experience in Customer Service / Live-chat Customer Service, preferably 2-4 years, with training in frontline operations (Live Chat & Email).
- Experience working with financial institutions, fintech platforms, trading environments, or crypto-currency products is a strong advantage.
- Educational background in Finance, Economics, Mathematics, Business Administration, or other analytical / STEM-related fields is preferred.
- Strong numerical acumen with attention to detail and comfort working wit...