Customer Support

Responsibilities

• Provide excellent customer service to members of the company and other individuals seeking assistance by answering questions about products or services, processing orders, and handling complaints
• Maintain relationships with current customers by providing them with product information and promotional offers
• Adhere to and meet set schedules, deadlines, and quotas
• Accurately and efficiently encode all data, ensuring that entered data aligns with original documentation/requirements
• Perform administrative tasks such as greeting clients, answering phones, and scheduling appointments
• Coordinate with other departments to ensure smooth operations
• Perform any other office tasks as assigned by the manager

Qualifications

• Graduate of any Bachelor’s Degree (4-year course)
• Preferably with sales or customer service-related experience
• Good verbal communication and neg...