Customer Support Manager (m/f/d) - Limited contract

Intro

As ENYRING prepares for its Berlin pilot and Proof of Concept (PoC), we are looking for an experienced Customer Experience & Support Manager to build and operationalize our customer support function.

This is a hands-on role where you'll design processes, implement tools, and prepare ENYRING for successful customer support during our pilot and beyond.

This position is offered on a fixed-term contract of six months, with the possibility of extension depending on business needs.

You'll own the setup and operational readiness of ENYRING's customer support function, ensuring we're ready to support customers during our Berlin pilot and translating learnings into scalable processes for future growth.

What You'll Do

Customer Support Setup & Rollout

• Build and execute the customer ...