Customer Support Manager - Junior Level

Join AIR Creators Ecosystem as a Junior Customer Support Manager, where client satisfaction is at the forefront. Support our partners by addressing their needs and challenges through effective problem-solving.
At AIR Media-Tech, you will engage with a wide range of creators and partners across 44 countries. This role will involve providing consultations, developing presentations, and advising on new features within YouTube. Your analytical skills will help track progress and inform clients effectively.
Key Responsibilities:
• Provide consultations to company partners
• Address and resolve customer issues promptly
• Create presentations regarding service updates
• Consult on YouTube’s features and rule changes
Requirements:
• Experience working closely with clients
• Ability to analyze data and derive insights
• Comfortable working with tables and formulas
• Upper Intermediate English proficiency
Harness your skills in client support and analytics to ...