Found Description
About the role.
We’re Hiring: Customer Support Engineer L2 – Authentication & Identity Infrastructure
Are you passionate about troubleshooting complex authentication environments and solving critical enterprise access issues?
We’re looking for a Customer Support Engineer L2 to join a high-impact technical support team supporting mission-critical authentication and secure access platforms in a 24/7 environment.
What You’ll Be Working With:
- Active Directory - LDAP / DNS / Group Policy - MFA & Certificate-Based Authentication - Windows Server Infrastructure - Citrix / RDS Environments - Secure Access Gateways - Identity Federation (SAML / OIDC) - Enterprise Authentication Systems
What We’re Looking For:
- Experience troubleshooting Windows Server and enterprise authentication issues - Strong understanding of Authentication vs Authorization concepts - Hands-on experience with AD, LDAP, DNS, GPOs, certificates, and MFA troubleshooting - Ability to analyze logs, isolat...
We’re Hiring: Customer Support Engineer L2 – Authentication & Identity Infrastructure
Are you passionate about troubleshooting complex authentication environments and solving critical enterprise access issues?
We’re looking for a Customer Support Engineer L2 to join a high-impact technical support team supporting mission-critical authentication and secure access platforms in a 24/7 environment.
What You’ll Be Working With:
- Active Directory - LDAP / DNS / Group Policy - MFA & Certificate-Based Authentication - Windows Server Infrastructure - Citrix / RDS Environments - Secure Access Gateways - Identity Federation (SAML / OIDC) - Enterprise Authentication Systems
What We’re Looking For:
- Experience troubleshooting Windows Server and enterprise authentication issues - Strong understanding of Authentication vs Authorization concepts - Hands-on experience with AD, LDAP, DNS, GPOs, certificates, and MFA troubleshooting - Ability to analyze logs, isolat...