Found Description
Position: Customer Support
Work model: Remote
Location: Greece
Employment type: Full-time
What You Will Be Doing:
- Handling incoming phone calls, messages, and emails from customers.
- Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.
- Troubleshooting technical issues and offering solutions to customer inquiries.
- Processing warranty claims, repairs, and replacements.
- Offering product recommendations based on customer needs and preferences.
- Maintaining high customer satisfaction through professional and courteous communication.
Job Requirements:
- Excellent writing and verbal communication skills in German and English.
- Strong attention to detail.
- Good technical troubleshooti...