Customer support executive us healthcare voice process associate (remote)

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Location: Work From Home (India)
Employment Type: Contract (Long-Term Project)
Compensation: ₹160 per hour
About the Role We are hiring for a US Healthcare Voice Process supporting a leading US-based healthcare client. This is a customer-facing voice role requiring excellent English communication skills, experience handling international customers, and a basic understanding of the US healthcare ecosystem.
This is a long-term contract opportunity with project durations ranging from 3 to 5 years, offering stability and continuous engagement for the right candidates.
Key Responsibilities Handle inbound and outbound calls with US healthcare customers and stakeholders.
Provide accurate information and support while maintaining high-quality customer service standards.
Document call interactions and maintain records as required.
Follow client processes, compliance requirements, and quality guidelines.
Ensure confidentiality and se...