Customer support executive – us healthcare voice process associate (remote)

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Location: Work From Home (India)

Employment Type: Contract (Long-Term Project)

Compensation: ₹160 per hour About the Role

We are hiring for a US Healthcare Voice Process supporting a leading US-based healthcare client. This is a customer-facing voice role requiring excellent English communication skills, experience handling international customers, and a basic understanding of the US healthcare ecosystem.

This is a long-term contract opportunity with project durations ranging from 3 to 5 years, offering stability and continuous engagement for the right candidates. Key Responsibilities

Handle inbound and outbound calls with US healthcare customers and stakeholders. Provide accurate information and support while maintaining high-quality customer service standards. Document call interactions and maintain records as required. Follow client processes, compliance requirements, and quality guidelines. Ensure ...