Customer Support Executive

Job Description for Customer Support Executive at Homeless Care Foundation

Location: Janakpuri, New Delhi

Organization: Homeless Care Foundation

Employment Type: Full-Time (In-Office)

About the Organization

Homeless Care Foundation is a non-profit organization dedicated to serving homeless, abandoned, destitute elderly individuals, children, and underprivileged communities through various welfare and humanitarian initiatives. We are looking for a dedicated and professional Customer Support Executive to strengthen our donor relations and communication processes.

Key Responsibilities

·      Serve as the first point of contact for the organization through phone calls, emails, and online communication channels.

·      Handle email support, chat support, and donor inquiries in a timely and professional manner.

·      Conduct cold calling and follow-up calls with prospective donors, supporters...