Customer Support Executive (Billing and Invoicing)

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Responsibilities

• Manage end-to-end invoicing processes, including meter readings collection (via calls, email, SMS, etc.), data entry, and timely issuance of tax invoices for rental and meter click charges.
• Ensure billing accuracy by monitoring, validating, and resolving discrepancies in meter readings.
• Generate and analyse billing reports to detect usage trends, anomalies, and opportunities for improvement.
• Maintain accurate and up-to-date customer master data to support seamless invoicing operations.
• Handle billing-related inquiries from internal and external stakeholders, including invoice clarifications, payment queries...