Customer Support Engineer II - 24/7 Global Support

Hitachi Vantara Corporation is seeking a Customer Support Engineer for a position based in Mexico. The role involves providing technical support throughout the life cycle of client products, diagnosing and resolving complex software issues, and maintaining positive relationships with customers.

This is a 24/7 rotation position where excellent verbal and written communication skills in English are necessary. Experience in advocating for customers and managing their relationships will be key to success in this role.