Customer Support Coordinator

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Department:Communications and Public Engagement

Term:1TemporaryFull Time position available for approximately 6 months.

Closing Date: 06/25/2026

Labour Group: The Society

Posting: 5493

This position is a The Society position and will be filled in accordance with the Collective Bargaining Agreement. Should it not be filled in accordance with the Collective Bargaining Agreement, external candidates will be considered.

Job Summary

This position performs supervisory functions related to the Customer Care Centre and monitors public inquiries on a daily basis.

Duties & Responsibilities

• Supervises the activities of the Customer Care Centre, including all aspects of addressing and tracking public inquiries within the Customer Relationship Management system.
• Supervises, schedules and trains assigned staff, and ensu...