Customer Support Coordinator - 202601

Summary:
The Support Coordinator is responsible for managing interactions with both internal and external clients, ensuring that deliverables are met as per committed dates. This role requires excellent communication and convincing skills to effectively manage client expectations.
Key Responsibilities:
1. Client Interaction and Relationship Management:
· Client Communication: Serve as the primary liaison for internal and external clients, addressing inquiries, providing updates, and interacting to resolving issues promptly.
· Client Engagement: Build and maintain strong relationships with clients through regular communication and follow-ups.
· Issue Resolution: Act swiftly to address and resolve any client concerns to ensure client satisfaction.
2. Deliverables Management:
· Commitment Tracking: Manage and track deliverables, ensuring that all commitments to clients are met within agreed timelines.
· Progress ...