Found Description
COMPANY PROFILE: This is a multinational IT company and well-known in different countries. They focus on delivering quality service to their clients that relates to their digital transformation needs. They have various partners and have over 200,000 employees worldwide.
Position Details
- Position: Spanish Customer Help Desk Support
- Company Industry: IT/BPO Company
- Work Location: Cebu City
- Salary: Php 60,000 - Php 80,000 gross
- Work Schedule: Shifting Schedule
- Work Set-up: Work Onsite
Job Responsibilities
- Receive and respond to customer inquiries through phone, email, or chat using Spanish or English languages
- Resolving issues and troubleshooting technical problems.
- Ensure a high level of customer satisfaction
- Providing proactive customer outreach
- Handling customer complaints
- Perform other related tasks if needed.