Found Description
**Position**:
Customer Support Associate II - VAS
At Arrow, we're currently looking for a Customer Support Associate for our Nogales, Sonora, or Guadalajara Offices.
In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders.
**What You'll Be Doing**
- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.
- Responsible for Post-booking to Invoice process, including but not limited to maintenance of Value-Added orders & and follow-up to complete the post-booking process.
- Backlog Management.
- Work with the buyer and different portals to expedite factory purchase orders to meet customer open order demands.
- Pull reports from our Business Intelligence - BI system.
- SWAPS.
- Internal Requisitions - IR - ISO.
- Allocations / C...
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