Customer Support Associate I

Job DescriptionAt Arrow, we're currently looking for a Customer Support Associate for our Guadalajara Offices.In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders handling the end‐to‐end process.PositionCustomer Support Associate IWhat You'll Be DoingProvide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.Assist Sales with overall Quote to Order activities.Responsible for Post‐order to Invoice, including order entry, maintenance of Value Added orders and follow up to complete end‐to‐end process.Backlog Management.Work with the Asset and different portals to expedite factory purchase orders to meet customer open order demands.Manage inbound customer order formats (pdf, e‐mail, Microsoft Office documents).
Submit supplier requirements which include Value Added, NCNR (...