Customer Support Associate

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**Job Title
**Customer Support AssociateSummary : We are looking for a motivated travel professional with solid GDS knowledge, a customer-focused mindset, and a genuine team spirit.
The ideal candidate brings a positive, proactive attitude and enjoys supporting travel agencies in making the most of our tools and solutions while delivering a smooth and reliable customer experience.
**In this role you'll
**### First-Level Customer Support
* Serve as the first point of contact for Amadeus customers, mainly travel agencies, providing product and solution support by phone, email, the Amadeus Customer Portal, and remote tools.
* Understand customer needs quickly and deliver effective solutions in a timely manner, applying workarounds when necessary to minimize service disruption.
* Maintain clear and proactive communicatio...