Customer Support and Program Coordinator

Customer Support and Program Coordinator

A Customer Support and Program Coordinator vacancy is available at our Odiham offices in Hampshire. This is a permanent, full time position, working in our Jet-Care, Gas Path Analysis (GPA) department which provides engine trend monitoring services to the aviation industry. The position will include:

• dealing with day-to-day enquiries concerning current contracts;
• ensuring that the contract renewal system is maintained;
• receiving and processing purchase orders;
• assisting with mail-shots, and dispatching information to Customers;
• providing consistent, accurate, and timely support to Customers and members of staff, and ensuring all forms of communication are answered accurately and efficiently;
• ensuring aircraft and engine records are updated to enable GPA engine trend data to be processed;
• carrying out specified checks on the GPA equipment database;
• carrying ...