Found Description
Customer Support Analyst
Maintain and improve Amadeus’ state‑of‑the‑art customer support! Join us at Amadeus to develop a fulfilling and rewarding career at the intersection of Technology and Hospitality. We are known worldwide for the quality of our customer care, and we want you to help us lead the way in the years to come! Amadeus Hospitality’s award‑winning Customer Support team offers first line support to its global customer base in the hospitality industry. The Web Customer Support Analyst is responsible for providing on‑time and on‑quality support services to our web clients, typical requests include troubleshooting, bug fixing, website enhancements, e‑commerce tracking and Google Analytics questions.
In This Role You’ll/ Your Main Responsibilities
- Maintain the high level of verbal and written customer support required by our global customers.
- Provide efficient and prompt customer service, technical support and follow‑up on custom...