Found Description
Elevate your career as a Customer Support Analyst with Jonas Software's Construction Division. You'll provide vital ERP software support while learning client needs and software functionality.
Join the dynamic Jonas Construction support team as a Customer Support Analyst. This role requires strong interpersonal skills, problem-solving abilities, and prior accounting experience. You'll become a key resource for clients, investigating and resolving issues quickly in an empowering environment that allows for growth and development.
Key Responsibilities:
• Investigate ERP accounting software support cases
• Analyze user processes for improvements and discrepancies
• Maintain composure during stressful problem-solving
• Manage multiple client issues efficiently and effectively
• Act as liaison between clients and Jonas Software
Requirements:
• Experience in application/customer support preferred
• Background in...
Join the dynamic Jonas Construction support team as a Customer Support Analyst. This role requires strong interpersonal skills, problem-solving abilities, and prior accounting experience. You'll become a key resource for clients, investigating and resolving issues quickly in an empowering environment that allows for growth and development.
Key Responsibilities:
• Investigate ERP accounting software support cases
• Analyze user processes for improvements and discrepancies
• Maintain composure during stressful problem-solving
• Manage multiple client issues efficiently and effectively
• Act as liaison between clients and Jonas Software
Requirements:
• Experience in application/customer support preferred
• Background in...
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