Found Description
Unitranslate is looking for a Customer Support Agent to join our growing team. This role involves assisting customers, handling inquiries, and ensuring a smooth and positive user experience across our translation services.
Key Responsibilities
• Respond to customer inquiries via email, chat, or support tickets
• Assist clients with service-related questions and basic troubleshooting
• Coordinate with internal teams to resolve customer issues efficiently
• Maintain accurate records of customer interactions
• Ensure timely and professional communication with customers
• Follow company guidelines and support processes
Requirements
• Strong written and verbal communication skills
• Good command of English (Turkish is a plus)
• Basic computer skills and familiarity with online tools
• Customer-focused mindset and problem-solving ability
• Ability to work independently and meet response...