Found Description
Job Description
Bevatel is looking for a motivated Customer Support Agent to join our dynamic team!
At Bevatel, we're committed to high-quality service, continuous professional development, and fostering a supportive, team-oriented environment.
Responsibilities:
- Install, build, and maintain tools and systems for the Customer Experience department (including Customer Success & Support) including integrations to other platforms and vendors.
- Configure multiple systems Bevatel Business Chat customer service and third party integrations
- Create a system built for extracting relevant metrics to improve customer service and products.
- Implement agent workflows for an ever expanding line of products and services.
- Maintain and develop our Help Center an...