Customer Success Team Lead - APAC

Company Overview 

Veracross unifies school communities with world-class information systems that improve the quality of education and enhance learning. We support K-12 private and independent schools with a one-record platform that connects school operations, communication, and data across departments. Trusted by more than 3,200 schools in over 60 countries, Veracross is known for reliable software, strong data security, and high-quality customer support. 

In Australia, New Zealand, and the wider Asia Pacific region, Veracross supports 800+ schools across Veracross, Digistorm, Firefly, and ePraise. The APAC team is based in Australia and offers in-time-zone access through Support, Implementation, and Customer Success, alongside regional technical and product staff. 

Role Summary 

The CSM Team lead, manages the Asia Pacific Customer Success team and is accountable for team performance across retentio...