Found Description
Become a Customer Success Specialist at Owner.com and empower restaurants to thrive online. Focus on building relationships and driving product adoption for our innovative POS and ordering solutions.
This role involves managing relationships with restaurants utilizing Owner’s full digital suite, ensuring they see measurable improvements in sales and operational efficiency. The ideal candidate will demonstrate a customer-first approach combined with proficiency in data interpretation.
Key Responsibilities:
• Oversee a portfolio of customers using Owner’s POS
• Advise clients on best practices for product utilization
• Implement Value Reviews linking usage to business outcomes
• Identify churn risks and proactively engage customers
• Collaborate with teams to improve customer insights
Requirements:
• 2+ years in Customer Success or related field
• Familiar with restaurant operations and POS systems
• Proven track record of driving customer satisfaction
This role involves managing relationships with restaurants utilizing Owner’s full digital suite, ensuring they see measurable improvements in sales and operational efficiency. The ideal candidate will demonstrate a customer-first approach combined with proficiency in data interpretation.
Key Responsibilities:
• Oversee a portfolio of customers using Owner’s POS
• Advise clients on best practices for product utilization
• Implement Value Reviews linking usage to business outcomes
• Identify churn risks and proactively engage customers
• Collaborate with teams to improve customer insights
Requirements:
• 2+ years in Customer Success or related field
• Familiar with restaurant operations and POS systems
• Proven track record of driving customer satisfaction
Ready to Apply?
Submit your application for Customer Success Specialist at Owner.com at Confidential
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