Customer Success & Revenue Specialist

Thumbtack helps millions of people confidently care for their homes. The Success Team focuses on delivering a great experience by building customer loyalty and helping professionals grow their businesses.

This role sits within inbound and outbound sales and success efforts to resolve customer plans to service their homes. As a Customer Success Specialist, you will handle requests via phone, chat, SMS, and email, stay informed about Thumbtack’s products, and work toward revenue and service goals